APPOINTMENTS
Yvonne Ashley Beauty Bar online booking through Booksy requires all appointments to be reserved with a credit or debit card. The credit or debit card will only be verified but will NOT be charged at the time of booking.
Lateness, Reschedules, Cancellations & No Shows Policy
Maximum late time for various appointments
- Should late times exceed the following times, depending on the schedule on the day, your appointment might need to be rescheduled as per the “Day of Service - Reschedules & Cancellations Policy” below.
- Lash Services: 15 mins
- Microblading Services: 10 mins
- Nail Services:
- Hair Services:
If you arrive late we will not be able to extend your appointment time. Out of respect and consideration for your lash stylist and other customers, please do your best to be on time.
24 Hours before - Reschedules & Cancellations
- Defined as a reschedule or cancellation by telephone, text, or through Booksy 24 Hours or more from day of service.
- Rescheduled to a different time on the same day - No Charge. Any deposit/s will be retained on account to use towards the rescheduled appointment.
- Rescheduled to a different day - No Charge. Any deposit/s will be retained on account to use towards the rescheduled appointment.
- Cancelled - No Charge. Any deposit/s will be refunded.
Day of Service - Reschedules & Cancellations
- Defined as a reschedule or cancelation by telephone, text, or through Booksy on the day of service.
- Rescheduled to a different time on the same day if we have availability - No Charge.
- Rescheduled to a different day - Original appointment will be cancelled and 50% of the original service will be charged. New booking will be created for a different day.
- Cancelled with no future booking - Original appointment will be cancelled and 50% of the original service will be charged
- Complimentary (free) Appointments (e.g. Refills for Referrals appointments or planned appointments for repairs) cannot be rescheduled.
No Shows
- Defined as not arriving for your appointment on the day of service and not contacting us by telephone, email, text, or through Booksy before the appointment to reschedule or cancel.
- Should you “No Show” for your appointment -
- 50% of the original service will be charged
- $20 deposit must be pre-paid before rescheduling
- Must book directly with Stylist or Technician (Online booking will be restored after $20 deposit is received)
CONFIRMATION: SAVVY
GET $5 DISCOUNT WHEN YOU SEND THE CONFIRMATION WORD TO YOUR STYLIST OR TECHNICIAN